Key Information
FAQs: Your Questions Answered
Others claim 80% accuracy, at best. You say 95%. How is that even possible?
It is a bold claim, to be sure. But it’s borne out by customer experience. On average, 19 out of 20 issues we discover turn out to be accurate. We do it in four steps. (1) High-resolution, multispectral satellite imagery reveals foliage density and tree health. (2) LiDAR imaging reveals where foliage exists at the same height as your power lines. (3) Proprietary artificial intelligence/machine learning brings it all together. (4) Because no two utilities are alike, we customize the results to your specific needs.
Your competitors need six months to report threats. How can you do it in just weeks – or even days?
Because our process is smarter. Our proprietary artificial intelligence/machine learning model quickly sifts through your service territory, excluding problem-free zones and focusing on the real issues. So instead of processing hundreds of Gigabytes of data, we only need a fraction, saving you time and money without losing out on accuracy.
We’ve got a big service area. How can you help us set priorities?
It’s easy. Our Heat Map helps you target your highest-risk locations. And our Threat Code system assigns a number for each problematic tree cluster we find. Code 1 identifies an issue to address in the next few years. Code 4 should be addressed within months. Code 5 identifies the immediate concerns, responsible for 90% of tree-related power outages.
Wildfire and tropical storm liability is a big headache. How can you help?
Our mobile app provides time-stamped photos and documentation that can serve as useful evidence, not only for liability issues but also for local code compliance.
What devices does your mobile app support?
You name it: Android®, iOS® and Windows® operating systems.
Can you supply references?
Certainly. Customers include both municipalities and rural electric cooperatives. In the meantime, check out our case studies HERE >​
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What about data security and compliance?
We are very serious about data governance. No customer information is saved on our servers. Our software can be installed completely offline or within your on-premises servers. Our software is NERC CIP and GSPR compliant. Files will be transferred from a secure Password Protected Dropbox link that only your team and our GIS staff can access.